Open Position
Call Center Agent
Handle inbound or outbound calls with confidence, helping customers understand products and services while meeting quality and performance standards.
Responsibilities
- Handle inbound or outbound calls
- Understand customer needs
- Explain products or services clearly
- Follow approved scripts and procedures
- Meet quality and performance standards
- Maintain accurate customer records
Requirements
- Clear and confident verbal communication
- Active listening and a customer-focused mindset
- Comfort working toward quality and performance targets
- Good computer and data-entry skills
- Reliability and punctuality
- Previous call-center experience is an advantage
Ready to apply?
The position will be pre-selected for you in the application form. A CV is optional.