Customer Support Representative
WorkRoute
Be the friendly, knowledgeable voice that helps customers across phone, email, and live chat — resolving issues and creating positive experiences.
RemoteFull-timeEntry level – experienced
Open Positions
Explore our open positions
Find the role that fits your skills and goals. A CV is optional — we welcome experienced candidates and motivated beginners alike.
Call Center Agent
WorkRoute
Handle inbound or outbound calls with confidence, helping customers understand products and services while meeting quality and performance standards.
RemoteFull-timeEntry level – experienced
Live Chat and Email Support Agent
WorkRoute
Deliver fast, accurate, and professional written support across live chat and email, managing multiple conversations with care.
RemoteFull-timeEntry level – experienced
Technical Support Representative
WorkRoute
Guide customers through technical issues with patience and clarity, turning frustration into confidence with simple, helpful solutions.
RemoteFull-timeEntry level – experienced
Sales and Retention Agent
WorkRoute
Build relationships, understand customer needs, and present the right solutions — helping customers stay and grow with the brands we support.
RemoteFull-timeEntry level – experienced
Recruitment ProcessStart your application
A clear, supportive hiring journey
Here is what to expect after you apply. We keep you informed at every step along the way.
Good to know
Only shortlisted candidates may be contacted, and the process can vary by position.
- 1Step 01
Submit Your Application
Complete the online application form and, if you have one, attach your CV and supporting documents.
- 2Step 02
Initial Application Review
Our recruitment team reviews your application against the requirements of the role.
- 3Step 03
Phone or Video Interview
A friendly conversation to learn more about you, your goals, and your communication style.
- 4Step 04
Language or Skills Assessment
A short assessment of the language and skills relevant to the position you applied for.
- 5Step 05
Final Interview
A more detailed discussion with the hiring team about the role and your fit.
- 6Step 06
Job Offer and Onboarding
Successful candidates receive an offer and begin our supportive, paid onboarding program.
Ready to start your customer-support career?
Apply in minutes. A CV is optional, and our team will review every application.