Open Position
Technical Support Representative
Guide customers through technical issues with patience and clarity, turning frustration into confidence with simple, helpful solutions.
Responsibilities
- Help customers troubleshoot basic technical problems
- Explain solutions using simple language
- Document technical issues
- Escalate advanced cases to the appropriate team
Requirements
- Comfort with everyday technology and software
- Patience and a methodical problem-solving approach
- Clear communication for non-technical audiences
- Good documentation habits
- Willingness to learn new products and tools
- Technical or help-desk experience is an advantage
Ready to apply?
The position will be pre-selected for you in the application form. A CV is optional.